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Please note that due to security purposes, FTR cannot provide account specifics or perform account maintenance via email. Please contact our customer service team at 855-387-3847; as they will be able to assist with these requests following security verification.

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Contact Details

For all FTR Custodian inquiries,
855-387-3847 (855-FTRETIRE)

For all Product Sponsor specific inquiries Please use the specific product sponsor contact information from the list linked here.

Contact information by product

Publicly Traded FTR:
Publicly Traded FTR
PO Box 219261
Kansas City, MO 64121-9261

Overnight Delivery ONLY Mail Stop:
430 West 7th Street
Kansas City, MO 64105-1407